Frequently Asked Questions

We specialize in a wide range of computer issues, including hardware and software problems, virus removal, system upgrades, and network troubleshooting.

We provide both on-site and remote services based on your preference and the nature of the issue. Some problems can be resolved remotely, while others may require on-site assistance.

The duration depends on the complexity of the issue. Simple problems may be resolved quickly, while more intricate repairs or upgrades may take a bit longer. We strive for efficiency without compromising quality.

Our rates vary based on the type of service required. We will be upfront about any cost before any service is performed. Quotes are available. 

Absolutely. We prioritize the security and privacy of your data. Before initiating any repairs, we discuss data protection measures and take the utmost care to ensure your information remains confidential.

Yes, we provide assistance with software installations, updates, and configuration to keep your system running smoothly and securely.

Certainly. We provide ongoing IT consulting services for small businesses, offering support for technology-related issues, system maintenance, and strategic IT planning.

Scheduling is easy. You can reach out to us through our website, call us, or send us an email. We’ll promptly respond and arrange a convenient time for your service or consultation.

Absolutely. We specialize in network security and can assist in setting up and securing Wi-Fi networks for both residential and small business customers.

Customer satisfaction is our priority. We guarantee our work and will address any concerns promptly. Our goal is to provide reliable, efficient service that exceeds your expectations.